Locked Out of Remote Computer

March 3, 2010 by datapig Leave a reply »

So I'm working alot with a client through a Remote Desktop Connection.  This is a scenario where I log into a computer remotely using terminal services via the Window Remote Desktop Connection utility.  I'm sure many of you have the same kind of setup with your remote clients.

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The problem is that the standard terminal services setup allows only 3 connections at a time.  That means only three users can be on the remote desktop at one time.  So it's important that after working with a remote computer, any user explictly logs out by clicking LogOff.  If they don't log off, the terminal services will hold the connection as being used.

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The bane of my existance these days stems from this limitation. Inevitably, some goofball forgets to log out and I'm essentially left with this lovely message. 

remoteconnection2

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At this point, I can send out a nasty-gram email saying something like

"Hey, if any of you tools are still logged into the remote desktop, get out.  I've got work to do."

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But I'm a guru.   So I typically unlock the remote computer myself using these magic steps:

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1. Click Start – Run

2. Enter mstsc -v:204.204.204.40 /f–console (replacing the ip address for the server)

remoteconnection1

3. Log into the remote desktop using your normal credentials

4. Click Start | Control Panel | Administrative Tools | Terminal Services Manager

5. Right click on any disconnected users and click Reset.

6. Log Out of the Remote Computer

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Now that connections are free, I can log back into the server using the conventional method.

That's right….Douches beware….I will shut you down if you stand in between me and my milestone goals.

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3 Responses

  1. Marc says:

    Why don't you just open Terminal Service Manager on your local machine, connect to the remote machine and log the tools off?

  2. Jon Peltier says:

    Mike -

    Great stuff. Can you administer an electric shock through the keyboard?

  3. I use http://www.beamyourscreen.com to do stuff like that, but of course that requires a person on the other side of the fence…
    Nicely integrates with your website too:
    http://www.jkp-ads.com/CustomerArea/remotesupport.asp

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